Explore Government Jobs in Ottawa opportunities as a Business Analyst. Find all the details you need and If these positions align with your Skills and Experience, you can apply by clicking the link below. Prior to applying, It’s important to carefully read and adhere to the application instructions.
| Organization Name | City of Ottawa |
| Department | City Manager’s Office |
| Position Name | Business Analyst |
| Service | Service Optimization and Data Insights |
| Branch | Service Optimization |
| Employment Type | 1 Full-time Permanent |
| Last Date to Apply | 04/04/2025 |
| Salary | $81 359,46 - $102 891,88 annually (2025 rates of pay) |
| Join Ottawa WhatsApp Group | Click Here |
| Join WhatsApp Channel | Click Here |
Locations
City Hall,110 Laurier Avenue West
Ottawa, ON
Job Category
Administrative and Support Services
Work Hours
35.00 hours per week
Affiliation
MPE
Education
- Completion of 4 year university degree in Statistics, Economics, Information Management, Business or related field
- Minimum of 3 years of experience working as core project team member documenting business process models, supporting projects with analysis and reporting
- Formal training in service design principles, design thinking or design sprints methodologies is considered an asset
For more information on education, click the APPLY button.
Knowledge
- Knowledge of process improvement methodologies and techniques such as Continuous Process Improvement (CPI), Lean, Six Sigma, Business Process Reengineering (BPR), Alternative Service Delivery (ASD), and/or Client Journey Mapping
- Knowledge of problem solving tools such as problem definitions, Value Stream Mapping, Cause-and-Effect Analysis, Kanban
- Knowledge of project management methodologies and practices (waterfall, agile and hybrid)
- Proven experience with supporting project team with identifying opportunities for improvement, evaluating success parameters and conducting quantitative analysis
- Knowledge of applicable health and safety legislation, including the rights and duties of workers
For more information on education, click the APPLY button.
Competencies, Skills and Abilities
- Ability to manage one’s own time and the time of others
- Ability to deliver information in a clear, concise, and relevant manner both in a written and oral format and make effective and persuasive presentations
- Ability to exercise appropriate judgement and discretion in dealing with highly sensitive/confidential/potentially controversial information, and interact with all partners professionally, tactfully and courteously
- Excellent facilitation skills with the ability to facilitate large group sessions and bring people with dissenting views and opinions to a common understanding of problems and solutions
- Strong client experience focus and commitment to service excellence and continuous improvement
- Self-motivated and able to work independently with minimal direction, and collaboratively with others as part of a team
- Ability to utilize a creative approach to decision making and problem solving
For more information on experience, click the APPLY button
